This Privacy Policy describes how Design Crib (“we”, “our”, “us”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from our website (the “Website”).
By using this Website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Website.
Information We Collect
Personal Information
When you visit or make a purchase on our Website, we may collect the following information:
Your name
Email address
Phone number
Billing and shipping address
Payment information (processed securely via our payment providers)
Order history
Account credentials (if you create an account)
Non-Personal Information
We also collect non-personal information, such as:
Browser type
Device information
IP address
Website usage data (via cookies and analytics tools)
How We Use Your Information
We use your information to:
Process and fulfill your orders
Communicate with you regarding your orders or inquiries
Improve our products, services, and user experience
Send you promotional emails if you opt-in
Prevent fraudulent activities and ensure Website security
Comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, understand usage patterns, and provide relevant advertisements. You can control or disable cookies through your browser settings.
Sharing Your Information
We may share your information with trusted third parties, including:
Payment processors
Shipping partners
Marketing service providers (only if you’ve opted in)
Legal authorities when required by law
We do not sell or rent your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online transmission is 100% secure.
Your Rights
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data, subject to legal and operational requirements
Our Website may contain links to external websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.
Children’s Privacy
Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last updated” date. Your continued use of the Website signifies acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
At Design Crib, we want you to love your purchase. If you are not completely satisfied with your order, you may request a return or exchange under the terms below.
Eligibility for Returns
Timeframe: Returns must be requested within 14 days of delivery.
Condition: Items must be unused, unwashed, and in their original packaging with tags attached.
Non-returnable Items:
Gift cards
Sale or clearance items (if stated as final sale)
Personalized or custom-made products
How to Initiate a Return
Contact us at [email protected] with your order number and reason for the return.
Wait for confirmation and return instructions from our customer service team.
Ship the item back using a trackable shipping service. You are responsible for return shipping costs unless the item is defective or incorrect.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us at [email protected].
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original method of payment within 5-10 business days.
Original shipping fees are non-refundable.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company or bank; it may take some time before your refund officially posts.
If you have done all of this and still have not received your refund, please contact us at [email protected].
Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us immediately with photos of the issue at [email protected] so we can resolve it quickly.
Contact Us
If you have any questions about our Refund & Return Policy, please contact us at:
